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Welcome to the hdsupplysolutions.ca Help Section
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General System Recommendations
To take advantage of the exciting online experiences found on this site, the following systems are recommended. If you continue to have difficulty using our site after making the recommended changes, please let us know by sending an e-mail to customercare@hdsupply.ca.
   Table of Contents   

Browser Windows
- Microsoft Internet Explorer 5.0 or later version
- Mozilla Firefox 2.0 or later
- Netscape Navigator 8.0 or later version
Macintosh
- Microsoft Internet Explorer 5.0 or later version
- Mozilla Firefox 2.0 or later
- Netscape Navigator 8.0 or later version
Screen Resolution
&
Display Settings		 We recommend display settings of at least 1024 x 768 and "true color" (32 bit). If your setting is 800 x 600, you may notice graphics and text extending off the edge of your monitor, or wrapping around the screen and distorting the layout of the web pages.

If your color depth is 256 colors, you may notice areas in the web page where your display was forced to round a "true color" to one of the 256 "palette colors". Sometimes this "rounding" results in a completely different color.
Connection Speed DSL or Cable modem recommended
(56K or faster minimum)
CSS Our font properties are controlled with .css files (Cascading style sheets). In most cases your browsers default setting should be fine, but if the fonts appears too big, just set it one size smaller and check to see whether it looks better. This will make the pages appear closer to the way we have created it. This problem may also be solved by using a lower resolution.
Javascript This site uses JavaScript. To enjoy the many benefits of JavaScript while you surf, be sure that your browser's JavaScript plug-in is enabled, if applicable.
Popups If you don't get a response when you click a button or link, you may have a popup blocker in effect. You will need to allow your browser to show popup windows while you are visiting our site.
Plug-ins Adobe Acrobat Reader 4.0 or later version to view PDF files of teacher materials.
Macromedia Flash Player 7.0 or later version to view video.
General
System Requirements		 Internet Explorer 6.X:
Click on Tools, then Internet Options
In the "General" tab click on "Settings" button
Under "Check for newer versions of stored pages:" Click on "Every visit to the page" option.

Internet Explorer 7.0:
Click on Tools, then Internet Options
In the "General" Tab under Browsing History, click on "Settings" button
Under "Check for newer versions of stored pages:" select "Every time I visit the webpage" option.


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